FRANSiS™ Open Door is the always-on website helper that captures every visitor question, qualifies every lead, and logs every conversation — so no opportunity walks off your site unnoticed.
Open Door is the part of FRANSiS™ that works the moment someone lands on your website — the same AI brain, scoped to your traffic. It does five jobs that otherwise need a person at a desk.
Responds to visitor questions in your organization's voice — at 9pm, on weekends, between staff hours. The questions your front desk answers a hundred times a week, handled automatically.
Every visitor who engages is captured — name, contact, and what they asked. Nobody who showed real interest slips away because the office was closed.
Asks the right follow-up questions to separate a serious inquiry from a casual one, so your team spends its time where it actually counts.
Hands off to the right person through booking links and intake forms — turning a quiet website visit into a scheduled conversation.
Every exchange is recorded on the FRANSiS™ platform, right alongside the rest of your communication data, so nothing is lost and everything is reviewable.
The same AI brain, the same human-centered ethos, and the same security posture as the full FRANSiS™ platform — scoped to your website.
A great front desk greets everyone who walks in, answers what they need, takes their details, and points them to the right person — without ever going home. That's Open Door, for your website. It's not a chatbot bolted on; it's the always-open front desk your team wishes it could staff around the clock.
Open Door brings them in.
SMS reaches them when they leave.
Open Door and FRANSiS™ SMS do different jobs. Open Door works while a visitor is on your site. SMS reaches people anywhere, once they've left. Most organizations use both — they stack, they don't replace each other.
| FRANSiS™ Open Door | FRANSiS™ SMS | |
|---|---|---|
| Direction | Inbound — the visitor starts the conversation | Outbound — your team starts the conversation |
| Where | On your website | Anywhere their phone is |
| Use case | Answer, capture, qualify, route, log | Reminders, intake, follow-ups, status updates, re-engagement |
| Mental model | A 24/7 front desk | The outbound communications team |
| Best for | Catching the people already on your site | Reaching people once they've left it |
The right answer is usually both — Open Door for inbound capture, SMS for everything outbound. Explore FRANSiS™ SMS →
Open Door is scoped to the realities of organizations where every inquiry matters and every staff hour is stretched.
A donor or volunteer lands on your site after hours with a question about giving or getting involved. Open Door answers, captures their interest, and routes them — so the moment of intent isn't lost to a closed office.
A prospective patient checks your site for hours, services, or how to become a patient. Open Door answers in your practice's voice and hands off to scheduling — turning a late-night search into a booked visit.
A prospective student or parent visits at 10pm with questions about admissions, aid, or deadlines. Open Door responds instantly and captures them for your enrollment team to follow up.
A resident lands on your site looking for a service, form, or answer. Open Door responds 24/7 and routes them to the right department — reducing call volume and meeting residents where they are.
Open Door is the on-ramp to FRANSiS™ — a way to see the platform work on your own website before scaling it across your full communication mix.
Add it to your existing website in about four weeks. It starts answering, capturing, and routing visitors 24/7 in your voice.
Every conversation is logged on the FRANSiS™ platform, so you can see exactly what Open Door caught — the real questions, the real leads, the real value.
When you're ready to reach people off your site — reminders, follow-ups, status updates — graduate to the full FRANSiS™ SMS platform. Same AI brain, same team.
Designed to fit mission-driven budgets — always-paid, no expiring trial. You see FRANSiS™ work on your own traffic from day one.
FRANSiS™ Open Door
$497/mo
$1,497 one-time setup · $7,461 total Year 1
Already on FRANSiS™ SMS?
Included free
Our thank-you for trusting us with your organization's communications. Reply to your team and we'll get it scheduled.
Answer every question, capture every lead, and log every conversation — 24/7, in your voice. See it work on your own traffic, then scale when you're ready.
