Entry-Level
Minimal

Professional SMS & Basic Automation

✅ Professional SMS setup & automation
✅ Team training & onboarding
✅ Standard templates & workflows
✅ Basic reporting & analytics
✅ Email support (business hours)
Best for: Organizations ready to test AI engagement with a focused, single-department approach and proven ROI before expanding
Get Started
Enterprise
Premium

Enterprise Solution with Dedicated Support

✅ Multi-location deployment
✅ Dedicated Customer Success Manager
✅ White-label & custom branding
✅ Engagement Campaigns
✅ 24/7 priority support
✅ Monthly strategic planning
Best for: Enterprise organizations requiring custom integrations, multi-location coordination, and dedicated strategic partnership for maximum platform utilization
View Pricing
Custom Solution
Enterprise

Custom Solution Architecture

✅ National deployment architecture
✅ Custom platform development
✅ Multi-tenant white-label solutions
✅ API access for custom apps
✅ Executive strategic partnership
✅ Unlimited locations & users
Best for: National networks and complex organizations needing white-label solutions, custom platform development, and executive-level strategic partnerships
Meet with the team

ALL tiers: unlimited messages, unlimited users, 15% annual discount

Buyer checklist

How to Compare Texting Platform Pricing

Sticker prices rarely tell the whole story. These are the questions worth asking any texting vendor before you sign, and how FRANSiS™ answers them.

Do costs rise with every message or contact?

Many platforms bill per message, per contact, or per seat, so a busy month means a bigger invoice. Every FRANSiS™ tier includes unlimited messages and unlimited users, so your bill stays predictable as usage grows.

What is included in every tier?

HIPAA compliance, enterprise-grade security, and ongoing platform updates are part of every plan. You never pay extra per message or per user.

Which tier fits our organization?

Minimal suits a single department getting started with SMS automation. Essential adds the full conversational AI platform for organization-wide use. Premium adds multi-location deployment and a dedicated Customer Success Manager. Enterprise is custom.

Is there a discount for committing annually?

Yes. Annual billing is discounted and locks in your rate for the year. Meet with the team for a quote sized to your organization.

See how pricing maps to your use case: healthcare, K-12 districts, or nonprofits. Comparing vendors? Read FRANSiS™ vs SimpleTexting.

Pricing FAQ: AI SMS for Nonprofits & Healthcare

What's included in all tiers?

All tiers include unlimited messages, unlimited users, HIPAA compliance, enterprise-grade security, and ongoing platform updates. You'll never pay per message or per user.

How long does implementation take?

Implementation timelines vary by tier: Minimal (2-3 weeks), Essential (4-6 weeks), Premium (6-8 weeks), and Enterprise (8-12 weeks). This includes setup, training, and custom integrations.

Can I upgrade or downgrade tiers?

Yes! You can upgrade anytime to access more features. Downgrades are processed at the end of your billing cycle. Our team will help you transition smoothly.

Is there a setup fee?

Setup fees vary by tier and complexity. Premium and Enterprise tiers have custom setup fees based on your integration needs.

Do you offer annual discounts?

Yes! All tiers receive 15% off when paying annually. This also locks in your pricing for the entire year, protecting you from any rate increases.

What kind of support do I get?

Support varies by tier: Minimal (email during business hours), Essential (priority support + quarterly strategy), Premium (24/7 support + dedicated CSM), Enterprise (white-glove executive support).

Ready to Transform Your Organization?

Join mission-based organizations using FRANSiS™ to engage communities, streamline operations, and maximize impact.