TigerConnect

FRANSiS™ vs TigerConnect

FRANSiS™ and TigerConnect both help organizations reach people — but they're built for different jobs. TigerConnect is clinician-to-clinician; FRANSiS is patient/constituent-facing SMS — different jobs.

At a Glance

	FRANSiS™	TigerConnect
What it is	AI-native two-way SMS for mission-driven orgs	Clinical communication & collaboration platform (provider-to-provider), alarm mgmt, scheduling
AI	AI agent answers routine inbound automatically	CareConduitAI for clinical workflow orchestration
HIPAA	BAA included for healthcare customers	Healthcare-grade clinical platform
Pricing	Flat, predictable, unlimited messages	Enterprise, not public
Best for	Nonprofit · Healthcare · Education · Government	Hospitals & health systems, clinical/provider-to-provider

Feature Comparison

Capability	FRANSiS™	TigerConnect
Two-way SMS	Yes	—
AI agent for inbound	Yes — answers automatically	CareConduitAI for clinical workflow orchestration
HIPAA / BAA	BAA included	Healthcare-grade clinical platform
Pricing model	Flat & unlimited	Enterprise, not public
Built for mission-driven verticals	Yes (4 sectors)	Hospitals & health systems, clinical/provider-to-provider
Integrations	Connects to your stack	200+ devices, EHRs (Epic)

Choose TigerConnect when

TigerConnect is the right choice if your healthcare organization needs a robust platform for provider-to-provider communication and collaboration.

Choose FRANSiS™ when

FRANSiS is ideal if your healthcare organization prioritizes AI-driven SMS communications and requires predictable pricing with comprehensive compliance features.

Key Differences

AI-native SMS: FRANSiS offers AI-driven two-way SMS, automating routine inquiries efficiently.

Purpose-built Focus: FRANSiS is tailored for mission-driven sectors, while TigerConnect focuses on clinical communication.

Pricing Model: FRANSiS provides flat, unlimited messaging pricing, unlike TigerConnect's variable pricing.

What to look for in this category

When evaluating a communication platform for healthcare, consider the following:

AI Capabilities: Does the platform offer AI-native features that can automate routine communications?
Security and Compliance: Are the necessary security protocols and compliance measures, like BAA, included?
Vertical Focus: Is the platform purpose-built for the healthcare sector?
Pricing Model: Is the pricing flat and predictable, or variable based on usage?
Integration: How well does the platform integrate with existing healthcare systems?
Onboarding Process: How long does it take to fully implement the platform, and what support is provided?

Switching from TigerConnect to FRANSiS™

Switching from TigerConnect to FRANSiS involves a smooth and structured process. Our team provides a white-glove onboarding experience, typically lasting around four weeks. During this time, we ensure that all data is securely transferred and that your team is fully trained on the new system.

Expect a collaborative approach where we work closely with your IT and operations teams to align FRANSiS with your specific needs. Our focus is on minimizing disruption while maximizing the benefits of AI-native communication capabilities.

Which fits your sector

FRANSiS is designed to meet the unique needs of mission-driven sectors:

Nonprofits: Benefit from AI-driven engagement tools to enhance donor and volunteer communication.
Healthcare: Enjoy a secure platform that includes BAA and automates routine patient interactions, freeing up staff for more critical tasks.
Education: Facilitate communication between educators, students, and parents with ease and security.
Government: Streamline citizen engagement and improve service delivery with reliable and secure messaging.

A note on pricing

FRANSiS offers a flat and predictable pricing model with unlimited messages, which can be a significant advantage for organizations looking to manage communication costs effectively. This contrasts with typical per-message or quote-based models that can lead to unpredictable expenses.

Our approach ensures that you can focus on your mission without worrying about fluctuating costs, making budget planning simpler and more transparent.

The bottom line

FRANSiS is an excellent choice for healthcare organizations that value AI-driven communication solutions and require a platform designed specifically for mission-driven sectors. Its AI-native capabilities and flat pricing make it particularly appealing for those looking to automate routine tasks and manage costs predictably.

However, if your primary need is a robust clinical communication and collaboration tool, TigerConnect is generally known for its strong focus in this area. It may be the better fit for healthcare providers prioritizing direct clinical interactions and secure messaging within a clinical setting.

See our HIPAA-compliant text messaging guide and explore SMS for nonprofits, healthcare, and education.

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Frequently Asked Questions

Does FRANSiS support secure messaging?

Yes, FRANSiS supports secure messaging with HIPAA compliance.

What is the main focus of TigerConnect?

TigerConnect focuses on clinical communication and provider collaboration.

How does FRANSiS handle onboarding?

FRANSiS offers a 4-week white-glove onboarding process.

Is AI used in TigerConnect's messaging?

TigerConnect does not specify AI capabilities in its messaging services.