How Rachel Hutchisson Is Redefining Volunteering for Corporate Leaders

[0:00]  You know, AI, I think people get confused about what AI is because it's it's just two letters, but it means a lot of different things. There's a lot of predictive analytics and data behind it. And having been in the tech world, I I do understand that there used to be that you would buy software and then on the side you would hire companies to do data services for you to like take the data from your software and run um processes on it and tell you things about what your data contained. In the fundraising world, there were wonderful services around like these are the people with the the most assets. These are the people who are the most likely to give to you. And over time seeing the marriage of the two where those analytics kind of went into the software and we're doing it together. Now all you have to do is pick up a um a cell phone

[0:49]  and it's recommending things to you. That's that's data. That's analytics. That's predictive. So AI seems like crazy and big and confusing because I feel like it needs to be broken broken down into examples of what it actually is. in it. Some of them are really basic like recommending your next book and some are pretty um you know pretty wild and and and farreaching and I don't even understand them. So, so I think part of what nonprofits are doing is they're trying to figure out how do I actually apply this? So, what actually is it?

[1:25]  What tools could I actually try? And I do think there's some concerns with AI, but the first thing you should look at is like the high volume, high process, time consuming things. Are there ways you can use AI to help you streamline processes that are things that the people who work for you actually don't even really want to do either?

[2:03]  Welcome back to another episode here on the Heart and Hustle Podcast. Another leader in the spaces of either nonprofit or healthcare because we truly want to speak to those that are making an impact. We got Rachel. Rachel, how you doing today? I am doing great. Thank you so much for having me here. Absolutely. Rachel, I really want to kind of start you. You're leading now a nonprofit, but there were so many things or I would say there was actually a career before this.

[2:25]  What did that look like before you get into the nonprofit space and and helping bridge those Fortune 500 talents with those grassroot missions? Yeah, there really was a career before this and in some ways I'm in what sometimes people call like a new season in my career. So, I spent 31 years in the tech world. Um, I came out of grad school, master degree in journalism and really didn't know exactly where I was going to land. And I landed at a really small tech company that was focused on providing technology, providing software for nonprofit organizations, a lot of things having to do with their accounting, their fundraising, all the things really missiondriven. And I really grew up in that tech company and and always I feel like had one foot like in the the corporate world as the as the company grew from small um to and founderled to

[3:15]  private investment to going public and then being much bigger by the time I ended my career there a and one foot in the nonprofit world because that's who we were serving. So I really loved that intersection you know that I was able to have throughout that whole time. I love it. And as you're stepping into the CEO here at the Common Impact, what clicked for you to really make that leap um after so many years? Yeah. So, looking back a little bit more and actually providing a little more context about what I did when I was in the corporate world. So, I was working at this company that was serving nonprofits, but then in my actual role, I first was doing market research and then marketing and then I stepped into the role leading the company's philanthropy. So I was leading how we gave back in the world and how we

[4:03]  engaged our employees in volunteerism doing a lot of work out in the market and also with our teams and and you know that's something I've always loved like connecting with people based on what they're passionate about and then helping them take their unique skills and invest in their community. So I did things like placed people on nonprofit boards, got teams together to do volunteerism, and then led that shift as we went from being in an office and having different locations and different teams in different places to being 100% remote and doing that in in a remote setting. So you know, I I always loved that that work and that that community-based engagement. So when I left the company, which is called Blackbod by the way, a technology provider, you know, I really was deeply

[4:51]  proud of the work that I'd done, um, but was ready to take a break. Hadn't had a break in 31 years, and then think about what was next. And I really did want to aim myself toward um, the nonprofit sector. And as um, I've told you before, I was on the board of Common Impact. This is a great organization. I'd met them out and about in my travels. I'd met the a previous leader and I really loved what they did and so she asked me at some point would you think about going on the board and I did and that board position eventually um this past fall the board chair asked me if I would step in when we had some CEO turnover and I said you know I love this organization and yeah I would love that it's like I'm I got one foot in the corporate world and one foot in the nonprofit world just in a different way.

[5:39]  Yeah. and what's something the public probably doesn't see about transitioning from that board member to actually running the show because that's two different mindsets there. Yeah, that's a great question. Um, I actually think about that a lot like what was my perspective and how did I feel when I was on the board and what's my perspective and how do I feel now that I'm in this other seat? And I frankly think I have an advantage because I know the board members well and I have a relationship and connection with them.

[6:08]  I'm very transparent with them as anyone any CEO should be. But but there's a connection there because we were peers. I think what's different is that you when you're in the CEO's spot, you have access to information at a deeper level and you're really in it. You're sitting in all of the everyday work. Um, so you just get to see and experience things that sometimes are small but meaningful and important that a leader wouldn't necessarily know that the board would help the board to know. You get to know the people better. Uh, and and I think being in person and we're remote organization too, but we get together about once a month and that's important.

[6:48]  So it's the it's the visibility to the whole breadth of information that makes the organization thrive every day. I like that. And you you guys have a very um I would say uh non-traditional script when it comes to volunteering. Um what does it actually look like? H how is it flipping the script for those traditional volunteers? Yeah. So, you know, we do something called skills-based volunteerism. And that is something that's been around for a while. But if you ask your average person or your mom or your sister or someone you know about volunteerism, you typically hear about more traditional volunteerism, you know, helping at an event or um working within an office or doing, you know, specific, you know, things helping to build a house, going to the food bank, packing food. And a lot of those things have to do with

[7:36]  giving your time and sometimes giving your physical skills, labor to make things happen. And skills-based volunteerism is exactly what it sounds like. It's giving the professional skills, the expertise that you have that's unique to you to help an organization be successful. And you know, it's a lot of nonprofits don't necessarily post listings for we need volunteers doing X, Y, and Z, you know, like with accounting skills or with, you know, they think about that when they're building their boards, but but not in terms of traditional volunteerism. So we actually help scope and deliver skills-based volunteerism projects. And the customer is a corporate who wants to engage its employees in social impact work and also invest in in those people themselves. And the beneficiary partner

[8:26]  is a nonprofit. So we're really acting as a bridge between the two. And it does take um work to do that because you want to make sure that you're taking the skills the employees are bringing to the table which could a variety of different skills you would have in the corporate world and making use of those in a way that's going to have really lasting impact for the nonprofit and have everybody the corporate the corporate employees and the nonprofit all be delighted in the end. I like that. How about for those that are actually listening in a corporate role? How can their 9-5 actually like fuel that social good without quitting their job or or donating money? Yeah, it's great. I mean, it's it's when you're at work, you're at work and you're you're you're doing your job and you've got your priorities that you and your your you

[9:13]  know, manager or leader um agree upon. And you know, sometimes that can make you feel disconnected from the community that you're in. It can make you feel disconnected even with other people, you know, in the organization, particularly if you're working remotely. And skills based volunteerism is really wonderful because sometimes just using the skills that you have that you might take for granted every day and seeing them benefit another organization in the community. That can be really fulfilling. Like it can help you say like, "Wow, I had something that really helped them that was a lasting gift to them, not just a moment in time." you know, some traditional volunteerism can actually turn turn volunteers off because they're like, "Well, I didn't really do that much. I just came and I helped clean up or like that, you know, can't you do something that can't I do

[10:00]  something that helps you more?" And when you do something like, for example, like you help develop a social media policy for an organization, you know, they're going to use it for years. You're like, "Well, that that was not hard for me, but gosh, that was really helpful to them." So, there's that. There's also this whole thing where you can develop new skills. You know, you can use skills that you're not deploying in your job because your job just doesn't allow you to do it at at that moment just based on your scope of work or you can try things out. I know I absolutely did that in in my um volunteer journey. I was not speaking in public a lot. And I actually had this thing in my head based on something someone had said once that I would not be a good speaker, that I was a good writer, but I wouldn't be a good

[10:47]  speaker. And I just like totally um accepted that and embodied it. And I ended up being the leader of a local professional association. I got on the board. They asked me because I knew about event management. And then eventually they said, "Hey, would you be the the president of this?" And I said, "Oh my goodness, like sure." And I found myself in front of the room once a month talking to the board and talking to the members. And I practiced speaking because I had to. And I figured out like, yeah, I actually like this. Like this is fun. This is something I think I could be good at. And so I built that muscle not through something I did at work, but something I did as a volunteer. And then I ended up using it, very much using it in the the final part of my career um in technology. And now I love helping other people find their

[11:36]  voices and speak because it's just something that we could all learn how to do. So there's so many benefits I could go on for forever. And and now you're here on the podcast having conversations while we have people that can watch at any country. You know, it it is crazy because I like you I kind of experienced where um very young I was not confident in my voice um and I would people would tell me that I sound like a girl and all these things. So you know these is things that kind of as you mentioned were deeprooted and I remember um it was an opportunity that I had at uh one of my corporate jobs to actually facilitate and I thought to myself like I never thought people always say you should be a teacher you should do this I'm like never here I am facilitating classes to adults now but I always thought when doing so there has to be something for

[12:25]  me like any job I ever went to was like what's in it for me um you know what am I learning to me you know you could go to college and learn black and white, but when it comes to hands-on, you learn that going to a job. And um it was being more confident as a speaker, realizing that, oh wait, my my voice does have, you know, value. Um the way I command a room, the way I can speak to different people and what that actually looks like. And I'm pretty sure that's what you learned, Rachel, you know, which leads you now to be a president of this organization speaking to Yeah. I mean, it really does. You do learn by doing.

[12:57]  And and I believe everybody has a story, but when you're younger and coming up in the work world, sometimes you feel like, well, I don't really have anything to say. And it's like, well, yes, you do. And taking that step can be nerve-wracking and nervous and but it's really a great great thing to learn how to do. And speaking on stages, I don't think should just be limited to people who have the big titles. And, you know, we need to start it young and and um help cultivate that. I love that. I want to go go back to what you were mentioning though, what you guys are doing that's really unique. Can you share a story where someone actually brought their their skills to nonprofit and really change both sides of the spectrum maybe their nineto-ive corporate job but as well as the nonprofit space? Yeah, so there are a lot of different stories but like for example we've worked with Fidelity for 20 years and they invest in a bunch of

[13:46]  different business units across their company. Um, and you know there are people who work in a tech area who've done this year after year and align with a nonprofit and help them. So, a group of people at Fidelity putting their heads together and helping an organization do something and and whether it's Fidelity or Allstate or JP Morgan or any of the other organizations that we work with, they're either doing something over a period of hours in a day or over a period of months uh where they're they're doing a longer term project. And that project could be something like, we're going to help develop a matrix for you to help you determine how to pick the best CRM software for your nonprofit. These are the things that you should look at.

[14:32]  These are the things that you should evaluate. And so they using their knowledge as tech people, they can put this together and make that decision for the nonprofit that much easier. We have examples of um teams implementing technology, of developing employee handbooks, of doing website assessments, like we're going to assess your website and tell you the things that you would need to get done and essentially how hard or easy that's going to be for you to do it. There are so many different stories. Sometimes it's even just one or two people aligning with an organization and helping them develop a a new marketing plan or a new way to talk about a campaign. It's but it's definitely a partnership. It's the partnership of the skills and the people on the corporate side and the nonprofit.

[15:21]  It's not like the corporates come in and say, "We we know what's right." They say, "We have these skills. You have this challenge and we're going to work together with you to help you get to an outcome that is going to really help you." And you know, we do, if you're familiar with NPS scores, you know, how do you how likely are you to recommend this work? What do you think about it?

[15:41]  The NPS scores both on the corporate side and the nonprofit side for the work that we're doing are so high and even better than that, it's that feeling of pride and accomplishment that they did something that was meaning and meaningful and had impact. And you know, not everybody gets to go to work every day and feel like they have impact and meaning in what they do. So, this really helps add to it.

[16:05]  If the Heart and Hustle podcast has ever sparked any idea or made you think differently, do us a favor. Make sure to guys share this, post it on LinkedIn, or even text that nonprofit friend that you just have. Whatever works. This is what keeps the conversation going and allows us to just grow this community together. Seriously, we appreciate you.

[16:27]  What are some of the changes that's happened um you know as you've taken the head of the table only for a few months that has really changed the trajectory of the what you guys are doing as an organization? What leadership did you bring to it and what is happening? Yeah, I mean I think I try to be I'm a very transparent person and so I've really focused on getting to know the people of the organization because they're the ones doing the work. They're the ones working with the customers and getting these such great reviews from both our customers and and our nonprofit partners. You know, I focused on really listening to the market and understanding what's happening out there. We all know it's a kind of up and down, hard to know what's going on right now sometimes with all the different changes that are happening, whether you're looking at the stock market or

[17:13]  whether you're looking at government. I mean, you just have to have a I I try to bring a sense of we don't always know the answer, but we're going to figure it out together perspective to the work. Um, and and I'm just really delighted and thrilled to see with the corporates that we work with the real commitment that they have to this work, the belief they have in it, and the the way they understand that their people now more than ever actually really seek to do this work. So, it's I don't know. I don't feel like I'm bringing anything special except listening to the wonderful people who do the work, trying to help them do it well, trying to stay out of their way, you know, help them remove barriers. To me, that's what leadership is, is like helping other

[18:00]  people be really successful. Yeah. You said listening. That's such a huge thing because I sat on the other side where where you sat where it was the boardroom, right? and listen and and having these ideas and not being heard and not just myself but seeing that around and now as I become president to a foundation you know everyone's stating the same thing oh I never felt heard you know thank you so much for just listening whether we continue with whatever the idea was you know but to shut someone down you lose good people that way so I'm h that in itself just listening that's a huge leadership skill that people people don't have you know to be quite honest listening is a muscle too. That's something that I know I worked on a lot early in my career, how to listen better. Um, when you're younger, you feel like you always have

[18:47]  to have the answer. You know, that people are expecting you to like prove that you're worthy. And and I definitely suffered from that itis. But the older I get, the less I think I know. And when we sit and listen and I sometimes I'll ask questions and I'll say I'm asking this question not because I know the answer but because I really am curious like why do we do this this way or what's the background of this? I'm not judging you. I'm just trying to figure it out. And I think that when you you ask questions and you pull things out and put them on the table and talk about them, you come up with with different ideas and different solutions. So, um, you know, the younger me moved a lot faster and I don't know, you think about it. You're in school and you're like constantly performing for yourself to get the grade. That's the way we're

[19:34]  trained. And you're working for yourself and you're trying to get the best grade you can. And then you end up in the work world and you're not doing it alone. And it's not about a grade. It's about taking all these things and putting them together to create success for everybody. And that takes different skill sets. that takes a lot of collaboration and listening.

[19:55]  I want to kind of go back into the space of 30 years that you spent you spent it in in the tech space um and now AI is kind of shaking things up. What excites you most about how it could really help nonprofits. I can only imagine two have these ideas on how they can kind of collaborate together. Yeah, I mean I've seen a lot of technology change in my life. I I like to say, you know, like I went to college with the typewriter and I left with the floppy disc and then I went to grad school and we had the hard disk and then, you know, it, you know, it was DOSs, then it was Windows, now it's the cloud, and like it just keeps evolving, which seems natural to me now, but it really is pretty mindblowing just like how much everything has changed in in in the last 30 years. And so the, you know, AI, I think people get confused about what AI is because it's it's just

[20:42]  two letters, but it means a lot of different things. There's a lot of predictive analytics and data behind it. And having been in the tech world, I I do understand that there used to be that you would buy software and then on the side you would hire companies to do data services for you to like take the data from your software and run um processes on it and tell you things about what your data contained. In the fundraising world, there were wonderful services around like these are the people with the the most assets. These are the people who are the most likely to give to you. And over time seeing the marriage of the two where those analytics kind of went into the software and were doing it together. Now all you have to do is pick up a um a uh cell phone and it's recommending things to

[21:29]  you. That's that's data, that's analytics, that's predictive. So AI seems like crazy and big and confusing because I feel like it needs to be broken broken down into examples of what it actually is. and it some of them are really basic like recommending your next book and some are pretty um you know pretty wild and and and farreaching and I don't even understand them. So So I think part of what nonprofits are doing is they're trying to figure out how do I actually apply this? So what actually is it? What tools could I actually try? And I do think there's some concerns with AI, but the first thing you should look at is like the high volume, high process, time consuming things. Are there ways you can

[22:16]  use AI to help you streamline processes that are things that the people who work for you actually don't even really want to do either? Like there it makes your life easier. so that you can take the people and have them working on the things that really require um I think there's no replacement for human thought for human ideiation and also human interaction and connection. I do not think that we should wholesale give that away to to technology.

[22:47]  I agree. I I I think um AI really enhances people's jobs kind of what you mentioned allowing people to do maybe the job they love more and let AI do the things that they dislike a little bit and and some of it may be grant writing right or maybe there's internal tools. What's one AI tool or use case that's are kind of already making a difference for your team um or partners that you've seen in the space?

[23:11]  Yeah, we've been using I mean different people on the team use AI, you know, like you used an AI notetaker when we were talking about this and you nice little summary of our conversation and talking points and that was helpful. So, some team members use that. There are people who use um AI tools when they're, you know, trying to condense high volumes of complicated information.

[23:33]  That's that's interesting and helpful. I'm very much a writer. So like I am going to write my own stuff, but when I'm going out and I'm collecting data on things, it's that's a helpful little boost. So there are organizations I know that are using AI for grant writing and I have mixed emotions about that. I mean, I think there's good parts of that, but then there's still grant writing is also about applying for the grant, receiving the grant, reporting on the grant, which means there's a relationship that goes with that. And that relationship with good technology and good data, they add to that relationship, but you need a human being in there, too. So, it it kind of eases the lift, I think. and and the technology tools that we adopt and use

[24:21]  every day basically are taking AI and they're a part of them. So that's the thing that that I think we all need to remember. It's not like AI is sitting over here on the shelf separately from all these tools we're using. We're using it some often without us even knowing we're using it. Um and but you know choice is important and I know that the concerns around bias particularly with writing and and you know some of the analysis that AI can do it's all dependent on what's fed into it. So we do have to be careful that we just don't say well you know this tool said X I should do this. It's it's a tool. It's an RA I think that's where people kind of misunderstand something.

[25:03]  I think I don't think it's AI that's replacing jobs. I think it's uh people that understand AI and understand how to prompt and how to understand the data aspect of things that will be replacing some of these people. So it's like AI is not going anywhere. Learn AI even if it's the most basic such as ChattyPT, right? There's people that don't even use that, you know, and it's afraid, but it's there's so much value there as long as you mentioned you're using it right and don't take its word for it all the time because I've seen it be wrong as well. Yeah. No, it's it's you can take it too far and there are already examples in the news of people taking it too far, but you know, trying things out and I used a tool um a while ago that was um you know, I basically turn on my iPad and talk to it and it would write it all down and

[25:50]  that's all my thought, all my ideas. Sometimes when I'm thinking about giving a speech or a talk and I have certain ideas in my head, it's easier for me to capture it that way. Um, and it helped me collect what I was thinking. It wasn't telling me what to think. And then then I could take it, sit with it, write it, make it better. So, it just made I remember walking around a hotel room like talking to my iPad with an idea that was in my head and I wanted to capture it and not lose it. That was that's a really good example of a tool that I think is really helpful. Yeah, that's a good one. That's a good one. I I've do that all the time. I'll sit here with with AI for hours just trying to figure out like you said you have these ideas but it's how do I piece it together whether it's a selling point whether it's a story you're trying to tell um and you know and you there's just so many cool you know possibilities

[26:37]  when it comes to AI and I love that you come from the tech space and understand that it's there's there's definitely a lot of use cases that we could utilize this in the nonprofit spaces and maybe a lot of nonprofit leaders don't see it that way yet. Yeah, I think there is a lot of positive discussion about it, but there's also just a lot of like not fear of the unknown, but there's just technology moves so quickly and it's moving quicker and quicker every year.

[27:00]  So, it's almost like it's hard to keep up and and AI is definitely like that. You know, it's getting, you know, the tools are getting better and better and better or doing more and more and more and it's like you got to stop. you know, nonprofit leaders have a lot on their plates and so they have to take the time to stop to figure something out and and that can almost feel overwhelming. So, I think it's important to keep an open mind to try things out.

[27:25]  Um, but also not to rush to use something that you don't understand yet. Um I think you know we have uh you know someone in our organization who is really savvy with tech who is just at the nonprofit technology conference who is the person who we're saying help us understand it come to our internal sessions and talk to us about it educate us because that will help the whole group move faster than if we were all trying to figure it out 100%. Yeah, the education piece I think it's where it's at, especially in the nonprofit spaces.

[27:58]  It's finding leaders that could whether there's a workshop or finding, you know, establishments that can just talk AI. Um, because there's so many different AI tools and people think that it's just a co-pilot or it's just a chat GPT one, people don't understand even how to use that. So, an education on that and how to utilize it, but it is everywhere. But if people don't know about it, it's kind of hard for them to implement it. And this comes to all organizations, nonprofit, healthcare, just in general.

[28:24]  Yeah. I mean, I having come from tech, I'll tell you that it's incredible. Nonprofits require some of the same infrastructure needs that any business would have. And so, it's important to have someone on the team at a nonprofit that is very tech-savvy that understands the systems that the organization supports on. Sometimes it's more than one person. Um, sometimes it's a whole team. And if you think you can, you know, deliver on your mission well and not use technology, then you're really not living in today's world. So, it's that's not new. AI is just the latest piece of that trajectory.

[28:59]  What would you say to that one leader who's actually listening um and really thinks, "I'd love to help, but I just don't know how my skills would translate." What's your word for them? You know, I think that they should take a step back and understand that if they are at in a company doing any level of job in the corporate world, they have skills that people could use and and and get great value from. I think that the it's something they should express to whether it's in HR or corporate social responsibility, whatever part of the company they work for that engages in volunteerism, offers events for people to do is to ask, you know, do you have skills-based volunteerism opportunities that that I can do? Is that something the company would would um invest in? I know companies do

[29:48]  engagement surveys. That's a great way for employees to say, "Hey, I'd really like to take my involvement a step further." And companies, you know, leaders at companies who deal with employee engagement, employee learning and development, all of um social impact, any of those areas can just reach out to us at common impact.org and we would absolutely love to talk to you and share the stories, you know, and details about how we can help them meet their goals, but also help engage and invest in their people.

[30:19]  Love that. Well, listen, Rachel, I can't believe that we're already almost 30 minutes into this conversation. So, it's already time for that blind question. So, I'm taking you definitely into that hot seat without without even any you know heads up on this. I hope and I thought this was really what to say. Yeah, this is a really good question actually from our last leader and he asked what's your why not the one on the website but the one that wakes you up in the morning and how is it feeding your soul and keeping you grounded in your values?

[30:47]  Oh, that is a really easy easy one for me. I mean, first of all, I believe that good is for everyone and I I developed that in a company that worked with nonprofits and nonprofits are really important, but companies are important, too. Like, we need everybody at the table. But then within a company, it's not just the big companies that matter, it's the small businesses, it's everybody. Like, so good is for everyone. So for me that good is that I feel like I live a life of service. Like every day when I was working in tech I was serving. I was helping. I was helping people. I was helping nonprofits. And now I'm just in a different position where I'm living a life of service as a nonprofit leader helping individual people on the team serving on still serving on other

[31:35]  boards. And I look back and I know where that why came from. It came from watching my parents and seeing the important connections we have in community and and knowing that I live in a world and I need to be a part of that world. I need to be a good part of that world. So that is my why. I love that. I love that. That was easy. That was easy.

[31:56]  I thought it was a hard question. No, that's a good one for me. You made it easy. What is your blind question to the next leader we have here on the heart of Okay, good. So, I definitely believe good is for everyone. So I want to know what that next person is doing to drive good in the world. Like really to drive good in the world. Did you have this one prepared already? Like was that a or did you just come up with it? That was too good. That was like note cards that say good is for everyone. Like I mean I seriously I had this moment in my life where I was thinking this was like 10 or 15 years ago. You know I was like okay you know should I go and do this next thing in my career trajectory? What's important to me? And I was thinking about like what's important to me? And I said you know when I die I want people to come to my funeral. I want a lot of people to show up and I want them to say that I was a good person and a good mother and those two things tie to that why like and every decision that I make

[32:45]  I think could actually be aligned with those two things you know if would a good person make this decision would a good person act this way would a good person do this within the organization that they're working in you know so I think that's I got old enough to the point where I actually thought about that. I love it. That was so good. I really do appreciate you. Where can people find more information about the organization? Whether it's the website, social media, let them go and know exactly where to find you and just more about the organization itself. Yeah. So, you can find Common Impact at at common impact.org. And we're a nonprofit organization ourselves. Think of us as a nonprofit consultancy that acts as a bridge between companies and nonprofits.

[33:30]  and we leverage the employees of that that company and their skills and match them up and scope and deliver skills-based volunteerism opportunities for them. They're wonderful um opportunities because they help, as we talked about, help people use skills that they might not use in their own work. Um develop new skills, really great way to develop leadership muscle and at the same time have that company um get, you know, do great social impact work. Sometimes it's going deeper with organizations that they give money to.

[34:02]  They might give grants to organizations and they want to do more and help them be even more successful and and that's a skills-based volunteerism is a wonderful way to do that. So we have really missiondriven people on the team who really believe in this work and they're experts at it and they love to be that kind of bridge and moderator and consultant between the two. um to do this really meaningful work. And you know, you look at the work that we're the world that we're in and it's both global and hyper local and we need ways to connect it together. And that's really what we do to drive impact. So you can always find me on LinkedIn. It's very easy. I'm just Rachel Hutcherson, easiest person in the world to find. Um and uh you can also follow us on social

[34:51]  media as well. I love it. Well, Rachel, thank you so much for your leadership for all the gems you dropped here today. Thank you for being part of the Heart and Hustle podcast and just joining the leaders and sharing insights on the nonprofit space. I think something that's overlooked. People don't realize that there is a business in a nonprofit.

[35:08]  It truly is a business, you know, but we need better I want to say better leaders because we have great leaders, but we need more leaders to join the fight of making such a this world a better place, a good place, right? Yeah, for sure. We need everybody at the table. what whatever you do, whatever sector you're in, we're all interconnected and what we do matters. I love it. This has been the hard hustle podcast, guys. Make sure that you guys like, subscribe, and comment um and tag another founder that or another leader in this space of your community that you want to see here on the Hardust podcast. My name is Era.

[35:40]  This has been Rachel. We'll catch you guys on the next episode. Lers. See you later.